My faith in large companies was somewhat bolstered today. A month ago I bought a Dyson off ebay for about £30, it said that it was reconditioned. It worked great for a couple of weeks then promptly blew up (with smoke n all). I rang the Dyson service line and was chuffed to find out they never charge more than £50 no matter what the repair. When the engineer arrived it got even better, because the Dyson was less than two years old they repaired it for free!!!
I'd recomend them to anyone, have a look -